Do colour contact lenses hurt?
Coloured contact lenses are safe. It is, however, important to follow the safety rules and look after the lenses by using special contact solution. Each lens we supply comes with a detailed care leaflet and we recommend that you read this before inserting your coloured lenses, even if you have used them before.
Contact lenses can become uncomfortable to wear if they accumulate dirt or have not been cleaned properly. It is important that you clean your lenses daily, which can simply be done by changing the lens solution in a case daily. If you do feel any irritation, remove the lenses immediately and leave them in fresh lens solution.
Is ordering online safe?
Yes, absolutely. All orders are processed through Paypal. If you have any concerns over the security of your information or transaction, please don't hesitate to contact us.
I no longer require my order, how do I receive a refund?
We will happily refund any order once the items have been returned in original, un-opened condition to the address listed on our contact us page.
Is there a minimum age for sclera lens?
To buy sclera 22mm lenses, if you are 16-17 you must have parents permission and them buy them on your behalf. However there is a very high possiblilty that your eyes are not mature enough to support the lens correctly which would cause the lens to either full out or distort. Wear ill-fitting lenses can lead to eye problem
What if my lenses are faulty?
If your lenses are not received in perfect condition, you can return them to us unopened, including all packaging, to the following address. Please also include a note with your name and address on our contact us page detailing the problem.
What marks of quality do your fashion lenses come with?
All lenses sold are ISA approved (ISA9001) and CE and FDA approved and certification can be provided at request
What are the specifications of your cosmetic lenses?
The base curve of our sclera lenses is 11mm and the diameter is 22mm
The mini sclera is 8,6 base curve and dimeter is 17mm
Do I need to have a contact lens fitting to wear Sclera accessories?
As our products are not lenses by definition by UK law, they are non-corrective plano ( non power) lenses which do not alter your vision and therefor are classed as eye accessories, you don't need a lens fitting consultation prior to wear but this is HIGHLY recommended. However, as the placement of an eye accessory such as these on your eye is something which should be done very carefully indeed; we always recommend you visit your optician/ eye care professional for a lens fitting prior to wear - especially if you are a first time user. Some people can have smaller size eyes or irregularity in the shape of the eye which will cause the lenses to either be distorted or full out. Also being unsure of proper insertion and care of these types of lenses can lead to complications, Contact lens wear can cause infection, redness, corneal ulcer and or other problems if not used properly. Certain ocular (eye) problems such as infection if left untreated can lead to corneal scarring, which can lead to vision impairment. In extreme cases, corneal ulcer can result in blindness and eye loss. Other risks include conjunctivitis; corneal edema; allergic reaction; abrasion; and reduction in visual acuity, contrast sensitivity, and other visual functions, resulting in interference with driving and other activities. These risks cannot be sufficiently controlled unless: (1) the wearer obtains contact lens wearing advice from an eye care professional. (2) The lenses are evaluated by an eye care professional. (3) The wearer remains under appropriate professional supervision, including yearly eye exams.
DISCLAIMER: nekosclera.co.uk is not responsible for damages that might arise from wrong handling of coloured eye contacts, transit or cleaning agents, wrong application of the cleaning agents, exaggerated wearing times, staining and tearing of coloured eye contacts and wrong ordering information. Likewise, Nekosclera.co.uk is not responsible for goods supplied defective by the manufacturer. Nekosclera.co.uk is not responsible for the compatibility and the possible consequences of the goods supplied. Should your ophthalmologist or optician have advised you not to wear eye contacts, you must not use these contacts either. We explicitly recommend you consult an ophthalmologist or optician about how to handle the contacts appropriately. The contacts might not be suited to you, always ask your ophthalmologist or optician about this
Can I wear my lenses overnight?
No - never sleep in your lenses or prolong the use of lenses longer than is necessary. You can starve your eye of oxygen by doing this and cause damage. Always remember to take your lenses out before going to sleep.
How long will my lenses last?
Sclera contacts range of eye accessories are designed for use up to 1 year from opening provided the lenses are well cared for, stored and handled properly. Check each product page to see the stated use period.
Are Sclera eye accessories actually contact lenses?
For the purposes of marketing and to enable our customer's to find what they are looking for our products could be marked as contact lenses, colour contact lenses, patterned lenses or cosmetic fashion lenses. We would like to point out that the range we stock are actually manufactured in accordance to cosmetic standards and are deemed in UK law to be a fashion accessory and not a contact lens.
Can I order internationally?
Yes, however please be aware that although rare, our fashion lenses can be subject to scrutiny by customs officials on import who mistake them for corrective contact lenses rather than an FDA material approved fashion accessory. We cannot be held accountable for decisions at customs control outside the UK and international orders are made at the customers sole risk. if your item is delayed or held by customs you should contact the relevant department at your local customs office for advice.
We will only compensate against loss or damage for shipments inside the UK (Recorded delivery), or internationally by tracked courier. This is because we cannot be held accountable for the actions of postal services in other countries as we have no experience of them and are unable to claim compensation.
Are Sclera lenses hard lenses or soft lenses?
Our lenses are all what you would regard as a soft lens. They are all soft and flexible, as we offer lenses from a number of brands and suppliers the exact composition of the lenses will vary and as such so will the overall softness and flexibility.
Can you wear 2 contact lenses in one eye?
We are sometimes asked this question by people that require a prescription to correct their vision. We do not currently stock any prescription coloured contact lenses.
You must never wear 2 contact lenses in one eye. You can of course wear a coloured contact lens in combination with glasses to correct your vision.
Do the prices include VAT?
Yes, all our prices include VAT as rated within the UK.